Information / Wholesale Service
Who can become a wholesale customer?
Anybody who has their own business can become a wholesale customer, from party planners to shops, we accommodate all businesses large or small.
What is the difference between wholesale and drop shipping?
As far as the account goes, nothing. However, you will have the option of placing either wholesale OR dropship orders. For wholesale orders, your orders are shipped directly to you. You will deal with the logistics of warehousing stock and fulfilling your own customer’s orders direct.
Drop shipping orders are shipped directly to your customers. The goods are sent from us direct to your customer (click here for more info about drop shipping).
How do I become a wholesale customer?
You can do this by filling out our online registration form.
How do I place an order?
Once your wholesale account has been approved simply login and place your order online at AdultToySupplier.com. Ordering online is quick and efficient and allows you to check stock availability in real time.
How much do I have to order?
Each wholesale bulk order has to be over $100 excluding shipping and tax(if any). We are happy to review this once you have become an established customer. There is no minimum amount required for dropshipped orders!
How do I get a DISCOUNT on my purchase?
We operate a spend and save discount system. The more you spend the bigger your discount. This is determined on a case to case basis based on your order volume. As your volume increases we would be happy to negotiate a deeper discount.
Which payment methods do you accept?
The easiest way to pay for your orders is with a credit card using our fast and secure payment processor. Payment for US/Canada based customers can be made online using all major credit and debit cards including Visa, MC, Discover and AMEX
Overseas customers wishing to pay with a credit card need to provide the following by email attachment, fax, or post:
- A copy of the photograph/information page of your passport, or other acceptable photo ID
- A copy of both sides of your credit card
- A signed letter to authorise STS LLC (AdultToySupplier) to charge this card for your orders
We realise that this is an inconvenience, but these precautions protect both us and you against card fraud.
Please see our Payment Information page for details of which other payment methods are accepted, and how long these usually take to clear so that your order may be despatched.
How soon are orders packed and despatched?
All orders completed before 12pm Pacific time Monday to Friday will be shipped the same day. If your order is placed outside of working hours it will be shipped the next business day.
I do not live in the US/Canada, can I still be a wholesale customer?
Yes, but shipping charges and delivery times differ for overseas accounts.
Our shipping rate for overseas customers is dependent upon your location, and is set as a percentage of the order value; this percentage rate is fixed on your account. However, due to all carriers setting base rates for shipping, larger orders will incur increases in charges.
Click here to apply for your account now |
